Frequently asked questions
Answers to common queries about our app's features & functionalities.
What makes your AI therapist different from free AI chat tools like ChatGPT?
Unlike general AI chatbots, our solution is specifically trained on therapeutic models, adapts to your personal history, and evolves with you over time. It's designed exclusively for mental health support with specialized patterns and personalized learning.
What makes your AI therapist different from free AI chat tools like ChatGPT?
Unlike general AI chatbots, our solution is specifically trained on therapeutic models, adapts to your personal history, and evolves with you over time. It's designed exclusively for mental health support with specialized patterns and personalized learning.
What makes your AI therapist different from free AI chat tools like ChatGPT?
Unlike general AI chatbots, our solution is specifically trained on therapeutic models, adapts to your personal history, and evolves with you over time. It's designed exclusively for mental health support with specialized patterns and personalized learning.
How does the voice conversation actually work?
Simply speak naturally as you would to a person. Our AI understands natural speech patterns, responds to emotional cues in your voice, and maintains conversation flow with appropriate pauses and responses.
How does the voice conversation actually work?
Simply speak naturally as you would to a person. Our AI understands natural speech patterns, responds to emotional cues in your voice, and maintains conversation flow with appropriate pauses and responses.
How does the voice conversation actually work?
Simply speak naturally as you would to a person. Our AI understands natural speech patterns, responds to emotional cues in your voice, and maintains conversation flow with appropriate pauses and responses.
How is my data protected?
We implement end-to-end encryption for all conversations, never sell data to third parties, and give you complete control over your information with options to delete it permanently at any time.
How is my data protected?
We implement end-to-end encryption for all conversations, never sell data to third parties, and give you complete control over your information with options to delete it permanently at any time.
How is my data protected?
We implement end-to-end encryption for all conversations, never sell data to third parties, and give you complete control over your information with options to delete it permanently at any time.
What therapeutic approaches does your AI use?
Our AI integrates multiple evidence-based approaches including CBT, DBT, ACT, and mindfulness techniques, applying them contextually based on your specific needs and responses.
What therapeutic approaches does your AI use?
Our AI integrates multiple evidence-based approaches including CBT, DBT, ACT, and mindfulness techniques, applying them contextually based on your specific needs and responses.
What therapeutic approaches does your AI use?
Our AI integrates multiple evidence-based approaches including CBT, DBT, ACT, and mindfulness techniques, applying them contextually based on your specific needs and responses.
Can I cancel my subscription at any time?
Absolutely. There are no long-term commitments—you can cancel your subscription at any time through your account settings or our billing portal.
Can I cancel my subscription at any time?
Absolutely. There are no long-term commitments—you can cancel your subscription at any time through your account settings or our billing portal.
Can I cancel my subscription at any time?
Absolutely. There are no long-term commitments—you can cancel your subscription at any time through your account settings or our billing portal.
Is this actual therapy?
While our AI provides meaningful emotional support based on therapeutic principles, it's not a replacement for licensed therapy. Consider it a supportive complement to professional care that's available whenever you need it.
Is this actual therapy?
While our AI provides meaningful emotional support based on therapeutic principles, it's not a replacement for licensed therapy. Consider it a supportive complement to professional care that's available whenever you need it.
Is this actual therapy?
While our AI provides meaningful emotional support based on therapeutic principles, it's not a replacement for licensed therapy. Consider it a supportive complement to professional care that's available whenever you need it.
Will the AI remember what we've talked about before?
Yes! Unlike generic AI tools that treat each conversation as new, our system builds a comprehensive understanding of your history, challenges, and progress over time—creating increasingly personalized interactions.
Will the AI remember what we've talked about before?
Yes! Unlike generic AI tools that treat each conversation as new, our system builds a comprehensive understanding of your history, challenges, and progress over time—creating increasingly personalized interactions.
Will the AI remember what we've talked about before?
Yes! Unlike generic AI tools that treat each conversation as new, our system builds a comprehensive understanding of your history, challenges, and progress over time—creating increasingly personalized interactions.
Can I use this in a crisis situation?
While we offer supportive resources during difficult moments, if you're experiencing a mental health emergency, please contact a crisis helpline, emergency services (911), or go to your nearest emergency room.
Can I use this in a crisis situation?
While we offer supportive resources during difficult moments, if you're experiencing a mental health emergency, please contact a crisis helpline, emergency services (911), or go to your nearest emergency room.
Can I use this in a crisis situation?
While we offer supportive resources during difficult moments, if you're experiencing a mental health emergency, please contact a crisis helpline, emergency services (911), or go to your nearest emergency room.
How much time should I spend with the AI each week?
This varies based on your needs. Some users benefit from brief daily check-ins, while others prefer longer weekly sessions. Our plans are flexible to accommodate different usage patterns.
How much time should I spend with the AI each week?
This varies based on your needs. Some users benefit from brief daily check-ins, while others prefer longer weekly sessions. Our plans are flexible to accommodate different usage patterns.
How much time should I spend with the AI each week?
This varies based on your needs. Some users benefit from brief daily check-ins, while others prefer longer weekly sessions. Our plans are flexible to accommodate different usage patterns.
What happens if I exceed my monthly minutes?
If you approach your monthly limit, you'll receive a notification. You can either upgrade your plan, purchase additional Pay-As-You-Go hours, or wait until your next billing cycle when your minutes refresh.
What happens if I exceed my monthly minutes?
If you approach your monthly limit, you'll receive a notification. You can either upgrade your plan, purchase additional Pay-As-You-Go hours, or wait until your next billing cycle when your minutes refresh.
What happens if I exceed my monthly minutes?
If you approach your monthly limit, you'll receive a notification. You can either upgrade your plan, purchase additional Pay-As-You-Go hours, or wait until your next billing cycle when your minutes refresh.