Contacted

Terms & conditions

Last Updated: 22/05/2024

Welcome to Contacted ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-powered application ("App") and services (collectively, the "Services") available through contacted.io ("Website"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Overview

Contacted provides an AI-powered platform that generates SEO and content reports for your website and assists you in implementing suggested changes. Our AI assistant offers step-by-step guidance, including code snippets and instructions tailored to your website's platform.

3. Eligibility

To use our Services, you must be at least 18 years old and capable of forming a binding contract with us. By using our Services, you represent and warrant that you meet these requirements.

4. User Accounts

a. Account Creation: To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

b. Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

c. Account Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized, fraudulent, or illegal activity, or if you violate these Terms.

5. Payment and Fees

a. Payment Processing: We use Stripe as our third-party payment processor to handle payments. By using our Services, you agree to be bound by Stripe's terms and conditions, which are available on Stripe's website.

b. Subscription Fees: Some features of our Services require payment of subscription fees. You agree to pay all applicable fees for the Services you select in accordance with our pricing and billing policies.

c. Billing: You will be billed in advance on a recurring basis (e.g., monthly or annually) based on the subscription plan you choose. Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription prior to the renewal date.

d. Refunds: All payments are non-refundable. If you cancel your subscription, you will retain access to the Services until the end of your current billing period, but no refunds or credits will be provided for partial periods.

6. Use of the Services

a. License: We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for your personal or internal business purposes, subject to these Terms.

b. Prohibited Activities: You agree not to:

Use the Services for any illegal or unauthorized purpose.
Access or attempt to access any part of the Services by any means other than through the interface provided by us.
Interfere with or disrupt the integrity or performance of the Services or any data contained therein.
Reverse engineer, decompile, or disassemble any portion of the Services.

7. Intellectual Property

a. Ownership: We retain all right, title, and interest in and to the Services, including all related intellectual property rights. These Terms do not grant you any rights to use our trademarks, logos, or other brand features.

b. User Content: By submitting content (such as website data) to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing the Services to you.

8. Limitation of Liability

To the fullest extent permitted by law, Contacted and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use of or inability to use the Services;
Any unauthorized access to or use of our servers and/or any personal information stored therein;
Any interruption or cessation of transmission to or from the Services;
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party;
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Contacted and its affiliates, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the Services or your violation of these Terms.

10. Termination

a. Termination by You: You may terminate your account at any time by following the instructions on the Website. Upon termination, you will lose access to the Services and any data associated with your account.

b. Termination by Us: We may terminate or suspend your account and access to the Services at any time, without prior notice or liability, if you breach any of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Contacted is located, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Website and updating the "Last Updated" date above. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

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Contacted

Terms & conditions

Last Updated: 22/05/2024

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Overview

Contacted provides an AI-powered platform that generates SEO and content reports for your website and assists you in implementing suggested changes. Our AI assistant offers step-by-step guidance, including code snippets and instructions tailored to your website's platform.

3. Eligibility

To use our Services, you must be at least 18 years old and capable of forming a binding contract with us. By using our Services, you represent and warrant that you meet these requirements.

4. User Accounts

a. Account Creation: To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

b. Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

c. Account Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized, fraudulent, or illegal activity, or if you violate these Terms.

5. Payment and Fees

a. Payment Processing: We use Stripe as our third-party payment processor to handle payments. By using our Services, you agree to be bound by Stripe's terms and conditions, which are available on Stripe's website.

b. Subscription Fees: Some features of our Services require payment of subscription fees. You agree to pay all applicable fees for the Services you select in accordance with our pricing and billing policies.

c. Billing: You will be billed in advance on a recurring basis (e.g., monthly or annually) based on the subscription plan you choose. Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription prior to the renewal date.

d. Refunds: All payments are non-refundable. If you cancel your subscription, you will retain access to the Services until the end of your current billing period, but no refunds or credits will be provided for partial periods.

6. Use of the Services

a. License: We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for your personal or internal business purposes, subject to these Terms.

b. Prohibited Activities: You agree not to:

Use the Services for any illegal or unauthorized purpose.

Access or attempt to access any part of the Services by any means other than through the interface provided by us.

Interfere with or disrupt the integrity or performance of the Services or any data contained therein.

Reverse engineer, decompile, or disassemble any portion of the Services.

7. Intellectual Property

a. Ownership: We retain all right, title, and interest in and to the Services, including all related intellectual property rights. These Terms do not grant you any rights to use our trademarks, logos, or other brand features.

b. User Content: By submitting content (such as website data) to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing the Services to you.

8. Limitation of Liability

Your use of or inability to use the Services;

Any unauthorized access to or use of our servers and/or any personal information stored therein;

Any interruption or cessation of transmission to or from the Services;

Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party;

Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

9. Indemnification

10. Termination

a. Termination by You: You may terminate your account at any time by following the instructions on the Website. Upon termination, you will lose access to the Services and any data associated with your account.

b. Termination by Us: We may terminate or suspend your account and access to the Services at any time, without prior notice or liability, if you breach any of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Contacted is located, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Website and updating the "Last Updated" date above. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.