Contacted

Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: 22/05/2024

Welcome to Contacted ("we," "our," or "us").

We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our AI-powered application ("App") and services (collectively, the "Services") available through contacted.io ("Website"). By using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Services to you.

a. Information You Provide Us:

  • Account Information: When you register an account, we may collect personal information such as your name, email address, and password.

  • Website Data: To generate SEO and content reports, we may collect URLs and content from your website, including text, images, and code.

  • User Queries: If you interact with our AI assistant, we may collect the queries you input to improve our Services.

b. Information Collected Automatically:

  • Usage Data: We may collect information on how you access and use the Services, such as your IP address, browser type, operating system, pages visited, time and date of visit, and other diagnostic data.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and store certain information.


2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: We use your data to operate our Services, including generating SEO and content reports, providing step-by-step instructions for integrating changes, and enhancing our AI assistant's performance.

  • To Communicate with You: We may use your contact information to send you updates, notifications, and information about our Services, as well as to respond to your inquiries.

  • To Enhance User Experience: By analyzing the data we collect, we can improve the user experience, tailor our Services to better meet your needs, and develop new features.

  • For Security Purposes: We may use your information to detect, prevent, and address technical issues or unauthorized access to our Services.

  • To Comply with Legal Obligations: We may process your personal data to comply with applicable laws, regulations, and legal processes.


3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction


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4. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.

  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us.


5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Services, you consent to such transfers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above. You are advised to review this Privacy Policy periodically for any changes.